Return Policy

At AS MOOD, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

Be unused and in their original condition
Include original packaging and tags (if applicable)
Be free from stains, damage, or signs of wear

Items returned without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

Final sale or clearance items
Gift cards
Personalized or customized products
Items that have been used, washed, or damaged after delivery

How to Start a Return

To initiate a return, please contact our customer support team at:

Email: support@amilla.shop

Please include:

Your order number
The item(s) you wish to return
The reason for the return
Photos (if the item is damaged or incorrect)

Our team will respond within 1–2 business days with return instructions.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or payment provider may require additional time for the refund to appear in your account.

Return Shipping

If the return is due to a change of mind, the customer is responsible for the return shipping costs.

If the item arrives damaged, defective, or you receive the wrong product, AS MOOD will cover the return shipping costs and provide an appropriate solution.

Damaged or Incorrect Items

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us within 7 days of delivery. We'll work quickly to resolve the issue with a replacement or refund.